ServiceMax Mobile for iPhone puts your service process in your pocket. A simple field-ready design helps technicians deliver flawless field service with service workflows, history and sales tools that maximize productivity and revenue. Easy to use features make everything faster, from finding the right part and troubleshooting to entering time and materials and capturing a customer signature—reducing administrative time. Plus, Smart Sync makes working offline faster and more reliable with disconnected access to the right data and workflows.
Features
• Access to all pertinent data: entitlement verifications, customer history, location, contacts, parts, installed product, product service history, repairs, warranties and more
• Calendar views of work orders, long-term projects and tasks can be dynamically changed for self-scheduling
• One-touch dialing and hands-free GPS navigation offer quick access to job information
• Push notifications alert technicians to updated work orders and events
• ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track
• Create template driven checklists for standardized inspections, safety checks, diagnostics and more
• Troubleshooting gives expert access to product documents and videos
• Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more
• Real-time, automated pricing validates entitlements for accurate time and materials estimations
• Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site
• Field-ready design features large targets, fewer clicks and time saving data validation
• Advanced data validation during data entry ensures data integrity even if connectivity is not available
• Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios
• Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access